Conflict Resolution Management eLearning

BCCB Training online Conflict Resolution Management lesson in Health & Safety Courses training categories.

Conflict is often present in difficult conversations, and this module will provide you with tools and strategies to navigate conflicts constructively. You will explore different conflict resolution styles and learn to identify the underlying causes of conflicts. By understanding the interests and needs of all parties involved, you will develop problem-solving techniques that promote collaboration and help find mutually beneficial solutions. - from BCCB Training

BCCB Training "Conflict Resolution Management" eLearning lesson is in these Health & Safety Courses;

Challenging Management Conversations

Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.

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